Fast, reliable digital delivery with transparent timelines and real-time project tracking. Digital First • Global Reach • On-Time Guarantee
99.5% on-time delivery rate with real-time project tracking and transparent communication.
Effective Date: October 30, 2024
Last Updated: October 30, 2024
Version: 2.0 | Next Review: April 30, 2025
At Acuresoft, we are committed to delivering your digital solutions on time and with the highest quality. This policy outlines our delivery methods, timelines, and procedures for both digital and physical deliverables.
Acuresoft specializes in digital service delivery with a focus on timely, secure, and efficient project completion. Our delivery methods are designed to meet the unique needs of each project and client.
Primary delivery method for all software, applications, and digital assets.
Live project tracking with milestone notifications and progress reports.
Worldwide delivery capabilities with timezone-aware scheduling.
We offer multiple delivery methods to accommodate different project types and client preferences:
Secure cloud platforms for instant access to completed projects, source code, and documentation.
Secure email delivery for smaller files, documentation, and project summaries.
Direct deployment to client servers or hosting platforms with full setup and configuration.
Physical delivery via USB drives, external storage, or printed materials when required.
Our delivery timelines are based on project complexity, scope, and client requirements:
| Project Type | Typical Timeline | Delivery Method | Status |
|---|---|---|---|
| Website Development | 2-6 weeks | Cloud + Deployment | On Time |
| Mobile App Development | 6-12 weeks | App Store + Cloud | On Time |
| Custom Software | 8-16 weeks | Server Deployment | Expedited |
| AI/ML Solutions | 4-10 weeks | Cloud + API | On Time |
| Consultation & Strategy | 1-3 weeks | Email + Presentation | On Time |
Large projects are delivered in phases with clear milestones:
Requirements analysis, project planning, and initial wireframes/mockups delivery.
Core functionality development with weekly progress demos and feedback sessions.
Quality assurance testing, bug fixes, and performance optimization.
Final deployment, documentation delivery, and post-launch support setup.
We provide comprehensive project tracking with real-time updates and transparent communication:
Our digital delivery process ensures secure, organized, and accessible delivery of all project assets:
When physical delivery is required, we partner with trusted shipping providers to ensure safe and timely delivery:
We serve clients worldwide with full compliance to international regulations and data protection laws:
US, Canada, Mexico, Brazil
EU, UK, Switzerland, Norway
Australia, Japan, Singapore
Full compliance with European data protection regulations
Respect for local data residency requirements
Compliance with international trade regulations
While we maintain a 99.5% on-time delivery rate, we have procedures in place to handle any potential delays or issues:
| Cause | Prevention | Resolution Time |
|---|---|---|
| Scope Changes | Clear requirements documentation | 1-3 days |
| Technical Challenges | Thorough technical assessment | 2-5 days |
| Third-party Dependencies | Early integration testing | 1-7 days |
| Client Feedback Delays | Structured review process | Same day |
Our delivery support team is available to assist with any questions or issues related to project delivery:
delivery@acuresoft.com
+1 (850) 954-3020 ext. 102
24/7 support for urgent issues
Live chat during business hours
Project tracking portal
Download center access
Delivery documentation
FAQ and troubleshooting
We regularly review and update our delivery policies to improve service quality and adapt to changing requirements:
Current Version: 2.0 | Last Updated: October 30, 2024 | Next Review: April 30, 2025 | Effective Date: November 1, 2024
Experience our industry-leading delivery standards with real-time tracking and transparent communication.